What makes a great corporate event?

Our dedicated Events team have the answers!

Our team of events professionals and specialist suppliers our on hand to help you plan the perfect event at CHQ and EPIC. Here are the answers to the most frequently asked questions we receive. If you have any special requests or specific queries then please reach out to us via our contact form.


What are the maximum capacities?

EPIC and CHQ is suitable for hosting a wide range of events from a minimum of 25 - 180+. For full details please download our interactive brochure or contact us directly.

Can the venue be hired for daytime events?

EPIC is not available during daytime hours for events. The chq Building has some spaces available for daytime events. Please consult our interactive brochure for more information, or contact us directly.

Do you have cloakroom facilities?

Yes, we have a designated area for cloakroom facilities which includes coat rails, hangers with tickets and cloakroom staff are also available.

Is there a storage space?

Yes, all events are entitled to use our storage area. It has 100 sq. meters, ceiling height 3 meters.

Is there a green room available?

The storage area can also be used as a green room. Please note that no furniture is included.

Do you host Gala sit down dinners?

Our venue is designed to best host stand up cocktail reception style events so sit down dinners are not currently possible.


Can we use our own caterer supplier?

Yes, you can provide your own catering supplier or we can suggest some options to you. For outside catering, a pre-event technical meeting with the venue is recommended. Please consult our insurance requirements and our external catering guidelines for more information. Please download our guidelines document for more information on insurance and catering.

Is there an event kitchen available?

The Venue has no event kitchen available, although smokeless ovens are allowed. Please download our guidelines document for more information on catering.

Do you allow corkage?

This will depend on the Catering option used. For events packages with catering included, corkage is allowed and costs will apply. For dry-hire rental, please download our guidelines document for more information on our alcohol policy.

Can you offer a food and drink package or only venue hire?

Both options are available in all spaces of the venue. Please contact us directly for more details and to discuss your options.

Do you cater for special dietary requirements?

Yes, our catering partners can cater for all dietary requirements, including halal (Halal certificate available). We look forward to designing a menu with you.


How do I get to CHQ and EPIC?

The chq Building is located at Custom House Quay, Dublin 1. It is a 10 minute walk east from O'Connell Bridge, past the Custom House. We are also served by all modes of public transport.

  • Rail - We are also located within a 5 minute walk of Connolly Station for DART, Commuter and Inter-City rail services
  • Tram - The LUAS red line service stops at Georges Dock, outside our north entrance
  • Bus - Busaras is located within a 5 minute walk, the main bus station for national and regional Bus Éireann services in Dublin. Multiple Dublin Bus routes also stop nearby, including the 14, 15, 27, 31, 32, 42, 43, 53, 130 & 151
  • Bike - There is a Dublin Bikes station at the Sean O'Casey Bridge, opposite our south entrance. There is also bike racks available along the west side of The chq Building
Is there parking available?

The nearest car parking facility is available at Park Rite IFSC, 1 Commons Street, Dublin 1, and is less than a 2 minute walk from our entrance. A drop-off area for coaches is available at the west entrance of CHQ or at the Hilton Garden Inn, with parking available at Connolly Station Coach Park. Please download our guidelines document for more information on coach drop-off and parking information.

Is the venue accessible for reduced mobility?

EPIC The Irish Emigration Museum and CHQ are fully wheelchair accessible. A courtesy push wheelchair is available upon request. Please note any guest who requires the push wheelchair will need to be assisted by their accompanying guest.

  • To enter EPIC, visitors can walk down 26 steps however there are elevators on site at both the entrance and exit
  • Visitors have to walk approximately 450 metres throughout the museum, which is all one level
  • There is seating throughout EPIC and CHQ

If you have any queries regarding access for people with special needs please contact us directly.

How far is the venue from Dublin Airport?

The chq Building is 15 minutes away from the Dublin Airport via the Dublin Tunnel during off-peak times.

Is there a place for deliveries?

Yes, all deliveries for events are made through the east loading bays of The chq Building. The Event manager will request you a schedule for all loadings (in & out). Only one vehicle at a time is allowed. Please download our guidelines document for more information on directions to our loading bay.


Can the technology in the museum be used with event content?

The content of our screens was specially curated for the exhibition, therefore we can use for events. Your event manager will advise you on the ways you can incorporate the technologies, though.

Is there a PA system included?

Some of the meeting rooms have PA system included and projector. Spaces like Galleria and Events galleries in EPIC will need to be completed with your PA system. We can recommend AV suppliers, if needed.

Is there a stage in the venue?

Yes, the venue has a black stage, 3 x 2 meters, with black skirt, non carpeted.

Is there WIFI in the venue?

Yes, venue has complimentary WIFI included and it has an open connection. For your event, it is also possible to brand a Wi-Fi line in isolated mode or to create a full private wireless network. Cost applies.

Is there a 3phase power point in the venue?

Yes. Depending on your event requirements, we can provide you a full power point plan of the venue. Please contact us directly for more details.

Can we use our own AV suppliers?
Yes. Outside suppliers are welcome. A technical meeting with the venue is recommended pre-event day. Please download our guidelines document for more information on insurance requirements.

Tours of EPIC

How long does the tour take?

The tours, during events, are totally tailor-made. We recommend the average of 60 minutes but it will also be organized according to the schedule of your event.

Is the tour appropriate for Corporate Guests?

The tour can be tailored for your event. The Visitor Experience team will be prepared to discussed the topic of your choice and relate it with the museum and its characters. If required, the museum curator can prepare a specific script for your event (e.g. we can relate the exhibition with nationalities or with area of business).

What if I don’t want to include a tour in the Event?

We can discuss these options directly

EPIC Museum Gift Store

Can we order our pillow gifts from your Retail store, even if the event is not in this venue?

Yes, please contact our Retail Store directly.

How can we use the Discount code for the gift store?

The EPIC Museum Gift Store can remain open during your event (outside museum working hours is upon request) and all your guests will be entitled to use the discount code. The discount code is valid during the event day.


What are the venue insurance requirements?

Our Insurance requirements are €6.5m public liability & €13m employer’s liability with an indemnification to 'EPIC Ireland Exhibitions Limited' and/ or ‘Custom House Quarter Limited’ if you wish for an event to be within any of the CHQ spaces.

What is the deposit schedule?

Deposit/ First Payment: 50% of the venue hire is payable to confirm your booking and to reserve the date. Remaining payment policy will be stated in your contract.

Do I need more paperwork to produce an event in your Venue?

For events with outside suppliers and large productions, Method Statements and Risk Assessments will also be required. Our facilities team can help you with all the needs.

What is a Method Statement?

A method statement is a description of how the work will be carried out safely. Method statements are also known as safe systems of work, safe work method statements (or SWMS). It describes in a logical sequence exactly how a job is to be carried out in a safe manner and without risks to health.

What is a Risk Assessment?

An event risk assessment is the practice of identifying potential safety hazards that could occur before, during, and after an event. It can help event planners and coordinators prepare for emergencies and ensure events run safely.

Sustainable Event Management

Do you still use plastic in your events?

We avoid using plastic as much as possible. This means no plastic bottles, no straws, no plastic spoons, no unnecessary single use plastic décor, when catering is included in your package.

What do you do with the food waste?

When Food & Beverage is provided by the venue, we always have takeaway recycle/ biodegradable boxes, in case guests want to use it. All waste is placed in compostable bins.

Do you organize recyclable waste removal from events?

Yes, event waste removal is possible. Costs applies. Please consult us for more details.

Do you have a Carbon Management Plan?

There is a Green Committee organizing a Carbon Management Plan, at the moment.
There are a lot of projects that we are already implementing and will continue to implement over the coming years in order to make significant reductions in our carbon emissions. Just to name a few:
• Reduced use of Energy and Water – Lights, AC and faucets are on timers. 
• Transportation – We have a Minimize Driving policy: Venue is totally accessible by public transportation; Bicycle racks available in the building; Remote work from home available that helps reduce the carbon footprint.
• Recycle & Compost facilities in place – all our waste is recycle or composted and we encourage all our food outlets and contractors to follow the same procedure. Waste Sorting bins are available in several spaces of the building - compost, recycling, glass etc. We also have an electrical waste bin, for WEEE collections and a cardboard compactor so all cardboard is compacted, baled and recycled.
• Reuse of material – Most of the event signage is made with robust recyclable material and are reusable. When strictly necessary, paper and plastic use are made from recyclable sources. Every time that is possible we swap all printed material to digital.
• Oxygen production – The chq Building is decorated with plenty of natural plants that helps to keep the building filled with fresh oxygen. These plants can also be used to decorate your event and avoid waste in extra decoration.

What is a Risk Assessment?

An event risk assessment is the practice of identifying potential safety hazards that could occur before, during, and after an event. It can help event planners and coordinators prepare for emergencies and ensure events run safely.

Contact Us Today

Planning an event? Our dedicated Events Team is ready when you are. Contact us now by filling in the form below.